Restaurant Operating System

The system your service runs on

Reservations, floor plan and guest CRM in one calm, fast platform. Built for busy services on a tablet, not for demos.

No cover fees · European hosting · cancel monthly

TAVYNO Network - Only at TAVYNO
Modern restaurant interior
< 60 sec
to create and seat a reservation
1 screen
for floor plan, guests and service
0 %
commission on your own bookings
Only at TAVYNO

Know your guest before the door opens - even if it's their first visit

One consent-based guest profile that travels between every connected restaurant. When a valued guest books with you for the first time, you already see who is arriving, what they drink and what they don't eat. You won't find this anywhere else.

  • Spot a VIP at the first booking

    If someone is a regular, valued guest at another house in the network, you see it the moment they reserve - no more blind tables, no guesswork in the kitchen.

  • Priority for the guests you want

    Guests who share their profile get considered first when a table frees up. They get a seat more often, you fill the tables you actually want filled.

  • Wine, table and allergy already known

    A preference for Burgundy, a quiet table, a shellfish allergy - it's ready in your service briefing from minute one. Personal, without having to ask.

  • Consent only, never negative

    Explicit opt-in per guest, always revocable. Positive status only - no blacklists, no no-show data, no raw history between houses.

Explore the network

New reservation · 19:30 · 2 guests

TAVYNO Network

De Waal party

Signature guest in the network
  • 27 visits across 4 restaurants
  • Prefers Burgundy, quiet table
  • Average spend € 96 per person
  • Allergy: shellfish

How the TAVYNO Network works

  1. 01

    Guest builds a profile

    Every reservation grows the profile - visits, preferences, spend - but only if the guest chooses to share it.

  2. 02

    Status travels

    At a new booking with another connected house, the network recognises the guest via an encrypted hash and shares only the derived status.

  3. 03

    You see it at booking

    Your team gets the notice before arrival: right table, right wine, no surprises in the kitchen.

In short: the network never shares guest data between restaurants, only a status level the guest released themselves. You see that someone is a valued regular elsewhere - not where they ate, what they spent or how often. Joining is free and can be switched on or off per venue.

Powerful underneath. Simple on the floor.

Your host needs no training. Your manager gets the depth they need. Everything that matters during service lives on one screen.

Fast during service

Drag a reservation to another table or time. Check in, seat, finish - without ever leaving the screen.

Smart table assignment

TAVYNO suggests the best table based on party size, duration and what is still coming that evening. You decide.

Guest knowledge that travels

Preferences, allergies, spend and floor notes - visible the moment the guest walks in.

Fewer no-shows

Card guarantee, deposit per guest or full prepayment, configurable per service, day or party size.

Keukenbrigade aan het werk
Sommelier schenkt wijn in

Everything a restaurant needs every day

Today

Service briefing, occupancy and the full timeline of your service.

Reservations

Timeline, list and calendar. Filter by service, status, area and source.

Floor plan

Draw areas and tables, combine them and follow them live during service.

Guests

CRM with visit history, tags, preferences and guest intelligence.

Waitlist

Flexible time windows and an offer the moment a table frees up.

Analytics

Occupancy, booking sources, lead time and a demand heatmap by day and time.

Reviews

Google, TheFork and Tripadvisor in one inbox, with suggested replies.

Loyalty & wallet

No points - status with real privileges, shown on a wallet pass.

Campaigns

GA4 attribution: see exactly what your ad spend returns in bookings.

Guest status network

Status that travels with consent, so you spot a VIP instantly.

Booking widget

A guest-facing widget in your own brand, on your own domain.

Groups & events

Enquiry, quote, contract and deposit in one continuous file.

Turn time

Measured table duration per shift, with advice on the covers you are leaving behind.

Allergens & diets

Structured per guest, with a readable line on the kitchen ticket.

No-show scoring

Risk per reservation, with an automatic deposit when risk is high.

Hotel & PMS

Mews integration: recognise hotel guests at the table and post the bill to the room.

POS integrations

14 systems: revenue per reservation, line items and spend per guest.

Open API

A public, documented API and webhooks. Your data stays yours.

Team & locations

Roles and permissions, multiple locations under one group.

AI agent integration · always on

The first restaurant software that securely lets ChatGPT, Claude and other AI assistants reach your reservations, availability and guest data.

ChatGPTClaudeMCP

For starred restaurants & fine dining

Concierge service: every cover prepared like a state visit

Bistro or three-star house - Concierge mode gives your maître a full dossier per guest: relationship to the house, seating, tasting menus, allergies and every wine they drank before. No more scattered notes.

Wines drunk, saved automatically

Through the POS integration every bottle lands in the guest profile: which wine, how often, average bottle price and when last poured. Your sommelier gets the pairing cue instantly.

Service briefing before doors

One overview per service with concierge guests, occasions, allergies and private dining - ready for the line-up.

Recognition from the first visit

TAVYNO Network status enriches the dossier, clearly separating network data from what your own team entered.

Invite-only and discreet

Closed bookings, chef's table and private lists stay inside your house. Positive traits only, always with guest consent.

Guest widget

A booking widget that looks like you had it custom built

Colour, shape, typeface and your own logo - all configurable. Shifts, waitlist, experiences, tickets and deposits live in one flow, and VIPs are recognised through the TAVYNO network.

  • Live customisation: colour, theme, corners, font and logo
  • Works on WordPress, Squarespace, Webflow, Wix or custom sites
  • Social Roots installs the widget on your website for free

1. Embedded in your page

Fixed on your reservations page. Set the width yourself from 320 to 860 pixels; it scales automatically on mobile.

2. Book button, bottom right

A floating button on every page of your site that opens the widget. Own label, colour and left or right - try it in the bottom right of this page.

Roots Café

Roots Café Group · Amsterdam

Step 1/4

Choose a location

Party

2 guests

Of which children: 0

Date

Shift

Booking byTAVYNO
Groups & events · add-on €89 p/m

Groups and events deserve their own flow

A group dinner for 30, a wedding, a meeting with lunch: none of that fits a normal table booking. TAVYNO has a separate enquiry widget for it. Guests pick the type of gathering, party size, room and layout; you send a quote with packages, extras and a hold on the room in one click. Digital approval, deposit and a function sheet for kitchen and floor follow automatically.

  • EnquiryIts own widget for groups from 10 people, also as a button inside the booking widget.
  • Rooms & layoutsCapacity per layout: dining, reception, theatre, U-shape, cabaret.
  • Quote & approvalPackages, extras, deposit and a digital signature.
  • Function sheetRun sheet for kitchen and floor, holds with expiry and follow-up.

Roots Café

Groups & events

Step 1/4

Groups & events · Roots Café

A dinner with colleagues, a private celebration or a fully catered event? Set your preferences below and receive a tailored proposal within 4 hours.

Business lunch - 8-40 guests

Group dinner - 8-60 guests

Private dining - 6-14 guests

Drinks or reception - 15-150 guests

Party or wedding - 40-200 guests

What kind of gathering is it?

Number of guests

20

Preferred date (optional)

Preferred time

Requests byTAVYNO
Add-on

Confirmations and reminders via WhatsApp

Your guests read WhatsApp before email. Send booking confirmations, reminders and waitlist offers straight to their phone - with a verified business profile. Automatic opt-in and a safe fallback to email.

  • Confirmation, reminder and waitlist directly on WhatsApp
  • Guest replies land in your guest card
  • Automatic opt-in recorded (GDPR)
  • Fallback to email if WhatsApp doesn't deliver

WhatsApp Basic

€39/mo

500 messages incl., then €0.09 per message. Confirmation, reminder and waitlist.

WhatsApp Pro

€89/mo

2,500 messages incl., then €0.07. Also marketing, own number and two-way chat.

See it in the app
T

TAVYNO · Restaurant Amsterdam

online

Hi Sophie, your reservation for 2 on Thu 20 Aug at 19:30 is confirmed. See you then!19:24 ✓✓
Reminder: tonight 19:30, your table is ready. Change or cancel directly in this chat.14:02 ✓✓
Great, thank you! We'll be there at 19:15.14:05
The guest journey

From first click to regular - and everything in between

A reservation is just one moment. TAVYNO walks the whole relationship: guests are recognised on their very first visit through the network, and keep coming back through loyalty.

  1. 01

    Discover

    Guests find you via Google, social or your own site and book in your brand style.

    Widget
  2. 02

    Be recognised

    Even on a first visit you see it instantly: signature guest elsewhere. Recognition from minute one.

    TAVYNO Network
  3. 03

    Prepare

    Preferences, allergies and occasion are on the day briefing before the guest walks in.

    CRM
  4. 04

    Visit

    Live table status, spend attaches to the profile automatically.

    Floor & POS
  5. 05

    Review

    Automatic follow-up, high scores to Google, low scores resolved internally.

    Reviews
  6. 06

    Status & return

    Regulars climb in status and unlock privileges: priority, their usual table, early access.

    Loyalty
Only at TAVYNO

Recognised on a first visit

A guest with signature status elsewhere walks in as a familiar face. With consent, pseudonymised, without raw history.

  • Alert on booking and on the waitlist
  • Status level, no personal data
  • The guest decides, revocable any time
Add-on · €59/mo

Returning becomes a habit

Points without plastic cards: one wallet pass in Apple or Google Wallet, in your colours and with your logo.

  • Fully designable wallet pass
  • Rewards guests actually want
  • Points added automatically via the POS
Available nowReviewsLoyaltyCampaignsGuest status network
Switching

Switching over? Easiest thing you'll do all month

You get your restaurant live yourself in twenty minutes, and we move your guest database, your upcoming reservations and your history out of your current system. You never retype a single booking - and nothing gets lost.

Plan your switchFree migration · no double subscription in the overlap month · one week running in parallel
Gastheer werkt met TAVYNO op een tablet

Which systems do you use today?

Select your current systems above to see your personal switching plan.

POS integrations

14 POS systems connected - including what the guest actually spent

See all integrations

Lightspeed (K & L), untill, Tebi, MplusKASSA, Unitouch, Bork, Trivec, Nomi, Zettle, SumUp, Square, Toast, Deliverect - plus a CSV/SFTP fallback. Every closed check is matched to the right reservation via table number and time window.

Revenue per reservation

Matched on table number + time window, with a check queue when no certain match exists.

Line items for menu engineering

Dish, category, quantity, price and discount - stars, plowhorses, puzzles and dogs.

Average spend per guest

Per visit, per guest profile and per shift. The basis for VIP status and the TAVYNO Network.

Per integration you see exactly what we pull, how often we sync, what we set up for you and where the limits are.

Pricing

Fair pricing. Zero commission. Your guest data stays yours.

All plans and add-ons

One fixed price per venue, cancel monthly, no setup fee. No cover fees and no surprises on a full night.

Start

69/ month

For venues up to ~60 covers a service that want to take bookings today. Self-serve setup in under an hour.

  • 0% commission, unlimited reservations
  • Branded booking widget + Reserve with Google
  • Digital floor plan, services and pacing
  • Guest CRM with notes, allergies and tags

Pro

Most chosen

129/ month

The complete operating system for the independent restaurant.

  • Everything in Start
  • Waitlist with VIP release rules and status history
  • Deposits, no-show protection, tickets and gift cards
  • Reviews inbox with AI reply suggestions

Signature

229/ month

For fine dining and multi-venue groups.

  • Everything in Pro
  • Multiple venues under one guest profile
  • TAVYNO Network: VIP recognition across venues
  • Roles, permissions and a full audit log

Groups & events

€89 / month

Enquiries, quotes and function rooms for groups, parties and meetings.

Loyalty & wallet

€59 / month

Points, a wallet pass and rewards that bring guests back.

WhatsApp Business

from €39 / month

Confirmations and reminders where guests actually read them.

Newsletter & mailer

€49 / month

High-end email marketing from your own domain.

Mailchimp integration

€24.50 / month

Prefer your own Mailchimp? We keep your audience in sync - half the price of our own mailer.

Hotel & PMS integration

€79 / month

For hotel restaurants: one guest, one bill, one profile.

Growth bundle: Loyalty + WhatsApp + mailer for €119 per month

Loyalty, WhatsApp Basic (incl. 500 conversations) and the mailer together - saving €28 a month versus buying separately. The hotel/PMS integration is added separately. Included in Signature.

Ready to replace your current system?

We migrate your guest database and future bookings, run a week in parallel and train your team on site.

  • No cover fees
  • European hosting
  • cancel monthly

Call us

+31 88 999 87 88

Mon-Fri 09:00-18:00

Email us

help@tavyno.com

Reply within 2 hours on business days

Office

Bruistensingel 500
5232 AH 's-Hertogenbosch

Why restaurateurs actually make the call

  • Your peers went first

    Restaurants from bistro to starred kitchen run their service on TAVYNO every day. Nine out of ten arrive through a recommendation from another owner.

  • Built by hospitality and engineering people

    15 years of hospitality experience combined with a platform that contractually commits to 99.9% uptime. We show you our architecture, not just our slides.

  • We do the work first

    Free migration audit of your current system, guest database moved at no cost and your widget installed - all before your first invoice.

  • Start small, without risk

    Run a week in parallel with your current system. Not right? Stop at no cost. Monthly terms, no setup fee.

  • A team that knows you by name

    No ticket number, but one named contact who knows how your room runs and simply picks up during service.

  • Limited guided migrations each month

    We personally guide a maximum of 25 restaurants per month, so every switch goes well. Once full, it's next month.

  • From hospitality, for hospitality

    No commission on your guests, no marketplace reselling them to the place down the street. We only earn when you stay.